Shipping Policy

Shipping, Return & Refund Policy – The99Jewel

At The99Jewel, we value your trust and aim to deliver a smooth and satisfying shopping experience every time.

🚚 Shipping Policy

• ✅ We accept Prepaid Orders Only

• 🚛 Flat Shipping Charge: ₹39 

• 🎁 Free Shipping on orders above ₹500

• 📦 Orders take 4 to 5 working days for delivery

🔄 Return Policy

• Returns are accepted only in case of damaged products.

• Please report the issue within 24 hours of delivery with clear photos of the product and packaging.

💸 Refund Policy

• Refunds are applicable only if you receive the wrong product.

• No refunds for damage due to mishandling or regular wear & tear.

🎥 Important:

If you receive a parcel with any missing product(s), please ensure you have a parcel opening video as proof.
Claims without video proof will not be accepted.

We’re here to help you with any concern  just reach out to our support team and we’ll assist you as quickly as possible.

Thank you for shopping with The99Jewel – Where style meets affordability.