Shipping Policy

Shipping, Return & Refund Policy – The99Jewel

At The99Jewel, we value your trust and aim to deliver a smooth and satisfying shopping experience every time.

🚚 Shipping Policy

  • ✅ We accept Prepaid Orders Only

  • 🚛 Flat Shipping Charge: ₹29 on orders below ₹300

  • 🎁 Free Shipping on orders above ₹300

  • 📦 Orders take 4 to 5 working days for delivery

🔄 Return Policy

  • Returns are accepted only in case of damaged products.

  • Please report the issue within 24 hours of delivery with clear photos of the product and packaging.

💸 Refund Policy

  • Refunds are applicable only if you receive the wrong product.

  • No refunds for damage due to mishandling or regular wear & tear.

🎥 Important:

If you receive a parcel with any missing product(s), please ensure you have a parcel opening video as proof.
Claims without video proof will not be accepted.

We’re here to help you with any concern — just reach out to our support team and we’ll assist you as quickly as possible.

Thank you for shopping with The99Jewel – Where style meets affordability.